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Terms and Conditions That Cover Your Account

These terms set out the rules between you and gg7771 when you open an account, make deposits through GCash, Maya, or InstaPay, and access the lobby. Access depends on local law and is available where local law permits for eligible players.

Account EligibilityGCash, Maya, InstaPay DepositsWithdrawal ConditionsAccount Suspension RightsPhilippines Access Rules
gg7771 Terms and Conditions That Cover Your Account
HOW WE OPERATE

How gg7771 Applies These Terms Fairly

We apply these terms consistently across all accounts. If you believe a decision was made in error, you can raise a formal dispute through the email channel. We aim to respond to formal disputes within a reasonable timeframe and will communicate any outcome to your registered contact.

Account Security Your account is protected with OTP verification on login and on withdrawal requests. We do not share your account details with third parties outside what is required for payment processing via GCash, Maya, or InstaPay.
Data Retention We keep your account and transaction records for as long as required under applicable rules. You can request a summary of your account data by contacting support through the email channel listed in your account settings.
Term Changes When these terms change, the updated version is published here with the revision date. We do not send individual notifications for minor edits, so checking this page periodically keeps you informed of your current obligations.
Dispute Process Formal disputes about account actions, reversed transactions, or withdrawal holds are reviewed by our account team. Submit your dispute by email with full transaction details, and we will follow up through your registered contact.
CONTACT CHANNELS

How to Reach Us About These Terms

Questions about these terms, your account status, or a transaction dispute can be sent through any of the channels below. If your issue involves a GCash or Maya deposit that has not cleared, include your reference number when you write in so we can trace it faster.

Live Chat Open the chat widget from any page in your account. Use this for account access issues, deposit queries via GCash or Maya, and terms clarifications that need a fast response.
Email Support Send detailed questions or formal disputes to our support address shown in your account settings. Include your registered account name and the transaction reference for InstaPay or e-wallet concerns.
Help Centre The Help Centre in your account dashboard covers common questions about terms, withdrawal holds, identity verification steps, and account suspension appeals without needing to contact the team.

Common Questions About Our Terms

These answers cover the terms questions we hear most from players in the Philippines. If your question is not here, reach out through live chat or email from your account.

Yes. Completing the account registration process means you have read and accepted these terms in full. You cannot access the lobby or make deposits until registration is complete.

No. Deposits must come from a GCash or Maya account registered in your own name. Third-party deposits breach these terms and may be reversed, with the account subject to review.

The updated terms take effect on the date they are published on this page. Continuing to use your account after that date means you accept the revised version without needing to re-register.

Send your data request by email to the support address in your account settings. Include your registered name and account ID, and our team will respond with the available records.

Accounts may be suspended for sharing login credentials, submitting false identity documents, using a third-party payment account, or breaching any rule set out in these terms.

Access depends on local law and is available only where local law permits for eligible players. Players in Cebu City and elsewhere in the Philippines should verify that access is permitted in their area.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.